Privacy Policy
This policy explains how AIyudi Workshop handles information related to 3DBend, the website, purchases, downloads, and customer support.
1. Information we receive
Depending on how you use the service, we may receive your email address, name, purchase and subscription details, activation or license details, support messages, and information needed to deliver downloads or respond to a request.
Our website may also receive basic technical information such as IP address, browser type, device information, pages viewed, and security or diagnostic logs.
2. Payments
Payments and checkout are handled by Paddle. Paddle may collect billing, payment, tax, fraud-prevention, and transaction information under its own privacy terms. We do not receive or store your full payment card number. We receive the transaction information needed to confirm payment, provide the purchased license, handle renewals, and provide support.
3. How we use information
- Deliver 3DBend downloads, activation information, and purchase-related messages.
- Process subscriptions, renewals, cancellations, refunds, and support requests.
- Maintain account, license, security, fraud-prevention, and service records.
- Diagnose errors, improve compatibility, and keep the website and service reliable.
- Meet legal, accounting, tax, and dispute-resolution obligations.
4. Sharing and service providers
We may share information with service providers that help us operate the website, email delivery, hosting, analytics, payment, licensing, and customer support systems. These providers may process information only as needed to provide their services or meet legal obligations.
We may disclose information when required by law, to protect the service and users, or in connection with a business transfer. We do not sell personal information.
5. Retention and security
We retain information for as long as reasonably necessary to provide the service, maintain license and transaction records, resolve disputes, comply with legal requirements, and protect the service. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.
6. Your choices and requests
You may contact us to request access, correction, deletion, or clarification regarding personal information that we control, subject to legal and operational limits. You may also unsubscribe from non-essential messages. Transactional messages about purchases, licenses, renewals, or security may still be sent when necessary.
Contact: shaocool618@gmail.com. We may ask for information needed to verify that a request relates to the correct customer.
7. Children and changes
The service is intended for adults and business users, not children. We may update this policy when the service or legal requirements change. The updated version will be posted on this page with a new effective date.
8. Contact details
Website: www.aiyudi.cn
Email: shaocool618@gmail.com
Phone / WeChat: 18994320417